ProAudioStar Reviews

ProAudioStar offers a Buy now, pay later option. This allows customers to split their purchase into interest-free payments. In addition to this, they also offer monthly payment plans through a service called Affirm. It's important to note that most items have a 30-day return policy. Free shipping is provided on standard orders within the lower 48 United States. Please visit the official ProAudioStar website for more detailed information.

ProAudioStar is an American online reseller specializing in delivering refurbished instruments and equipment. The company offers a wide range of products, including production equipment, DJ equipment, recording equipment, software, guitars, keyboards, drums, and lighting. They house many top-of-the-line brands and offer both new and used equipment. Some of the products and their prices include the ProAudioStar Guild F-150CE 100 Solid Jumbo Natural Gloss guitar for $1,049, the Evans Hybrid Sensory Percussion Sound System for $1,499.99, the Arturia Matrixbrute Noir Analog Synthesizer for $1,999.00, and the RCF SUB 8006-AS for $5,999.00. They also offer monthly payment plans through Affirm and free shipping on standard orders within the lower 48 United States. Most items have a 30-day return policy. Please note that prices may vary and it's always best to check the website for the most current pricing.

ProAudioStar is a popular shop for musical instruments. The company was established in 2007 and has an annual revenue of 1699453, employing a staff of approximately 12. The American online reseller specializes in delivering refurbished instruments and equipment. Their team is packed with members of the Brooklyn music scene who dedicated their lives to the art. The New York-based online retailers have humble roots as a reseller on eBay. They sell both new and used instruments. They ship brands like Fender and Schecter out of their Winchester, VA warehouse.

The list of items available on ProAudioStar separates into these categories: Production equipment, DJ equipment, Recording equipment, Software, Guitars, Keyboards, Drums, and Lighting. Some of the popular products include the Evans Hybrid Sensory Percussion Sound System, Arturia Matrixbrute Noir Analog Synthesizer, Beyerdynamic DT-770 Pro 250 Ohm, Boss CE-5 Stereo Chorus Ensemble Pedal, and RCF SUB 8006-AS. They also offer monthly payment plans available through Affirm and free shipping on standard orders within the lower 48 United States. Most items have a 30-day return policy.

Proaudiostar.com has a 30-day return policy. Items must be returned with all original packaging as well as all included items. Proaudiostar must be notified of all shipping damage within 24 hours of delivery to be eligible for a return or replacement. After 30 days, Proaudiostar cannot accept the return, however most items carry a full manufacturer warranty that cover product defect. Additional coverage is available for most items with the purchase of an Extend Warranty.

As for the shipping policy, Proaudiostar ships all orders from their warehouse in Winchester, VA. Orders are typically processed and shipped within 24 hours of purchase. They provide free shipping on most items via FedEx within the continental United States. Most orders will require a customer signature upon delivery. Expedited shipping is available for an additional shipping fee. Shipping to Alaska, Hawaii, Puerto Rico, other US territories and international shipping is available for an additional shipping fee. The shipping cost will be calculated based on your order and the additional shipping cost will be taken after the order is placed. For international orders, the customer is responsible for all local duties, taxes and charges, and they are not included in the sale price or shipping cost. In the event that the customer refuses a shipment, or if the item is undeliverable, shipping costs to and from the country or state in which the item was shipped to will not be refunded.

ProAudioStar, an online reseller specializing in delivering refurbished instruments and equipment, has a mixed bag of customer reviews. On Trustpilot, the company has an average rating of 3.1 with 30 reviews. Some customers have praised the excellent customer service and the quality of the products. For instance, one customer had a positive experience with the return and credit process for a used Korg Pa5x that had operational issues. Another customer was pleased with a used Fender Player Telecaster they ordered, which arrived in perfect factory packaging and looked new.

However, there are also negative reviews. Some customers have reported issues with customer service, such as delays in responding to emails and initiating refunds. One customer had a particularly bad experience with a "B" stock item that did not come with a factory warranty, leading to a lengthy and frustrating return and refund process.

On the Better Business Bureau website, ProAudioStar has an average customer review rating of 2/5 based on 8 reviews. The company has also had 21 complaints closed in the last 3 years, with 8 complaints closed in the last 12 months.

Overall, while some customers have had positive experiences with ProAudioStar, others have encountered issues, particularly with customer service and the handling of returns and refunds. It's recommended to read through the reviews and understand the potential risks before making a purchase.

ProAudioStar operates a 30-day return period. Items must be returned with all original packaging as well as all included items. ProAudioStar must be notified of all shipping damage within 24 hours of delivery. Items that are not returned in original, resalable condition are subject to a 15% restocking fee. If the item is clearly used and/or the packaging is tarnished, ProAudioStar reserves the right to charge up to a 15% restocking fee on returned items. The cost paid to FedEx to ship the item will be deducted from the final refund. After the 30-day period, you will have to work directly with the manufacturer for warranty service. Items that cannot be returned include: software, units with contents or packaging that is damaged/missing, and items that are considered for personal use. Items which are not normally stocked are non-returnable. ProAudioStar will not be held responsible for returns or shipments sent without an RMA number. For a Return Merchandise Authorization, contact ProAudioStar at the email or phone number provided.